Frequently asked questions
1. What materials are used in your jewelry?
Every piece is crafted with sterling silver and dichroic glass, designed to last.
2. Is your jewelry handmade?
Every glass piece is handmade and carefully selected to ensure the most vibrant colors shine through.
3. Will the jewelry tarnish over time?
Sterling silver may naturally tarnish over time, but with proper care, it will maintain its shine for years.
4. Do you offer gift packaging?
All orders will be shipped in an elegant blue jewelry pouch that is gift-ready, perfect for special occasions.
5. How long does shipping take?
Orders are usually processed within 1–3 business days and delivered within 5–10 business days depending on your location.
6. Do you ship internationally?
Yes, we offer worldwide shipping so you can enjoy our ocean-inspired jewelry anywhere in the world.
7. Can I return or exchange my order?
Yes, there is a 15 day return policy. Items must be in original, unworn condition returned in original packaging with proof of purchase. Custom orders or items that show clear signs of damage are excluded in the return policy.
Customers are responsible for return shipping on change of mind returns, while we cover shipping costs for any defective or incorrect items.
8. Do you restock sold-out items?
Some designs may be restocked based on demand, but many of our pieces are limited edition due to their handmade nature.